Wednesday, June 18, 2008

Frustrated!!!

Aarrgghh!!
Just got a call from the dealership. I took my bike in for warranty repairs on May 31, knowing they would not get a chance to look at it till Monday June 2. Need to order a (numbered) transmission case from the factory, 10 day delivery.

Ok. No problem no trips scheduled till June 14th weekend. oh no, 10 business days... Cancel arrangement for June 14/15 as part won't arrive till June 16.

Part arrives June 16, bike put in line behind a couple of others that are all torn apart. Not likely to be ready before Wednesday.

Called Wednesday morning. Putting back together bike before mine, will work on mine in afternoon. Not likely to be ready today, when I have made arrangements to pick up.

Receive call this afternoon.... Transmission case is black, not silver.... 2 options are install black case, or order new silver case, wait another 10 business days, plus install time. Heads about to explode!!!!

Ask if they can install black case, order correct color and when it arrives I'll bring bike back in to swap it out. They need to check to make sure factory will cover labor....

Waiting on call back as clock is ticking away for this weekend.

No comments: